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Substandard work from construction employees isn't acceptable

When you hire a construction company to complete a project for you, it is easy to assume that you will have people working on it that know what they are doing. This isn't always the case, and your project can suffer greatly if you don't have the experience that the project requires.

It isn't your job to ensure that only skilled workers are on the project. The onus for that falls on the construction company. If it does hire workers who don't know how to do the job at hand, the supervisors should step in and make changes so that you get the structure you need. Unfortunately, this doesn't happen in all cases. Supervisors might not realize that there is a problem, or they might think that the issue isn't big enough to warrant attention.

This doesn't mean that you can't allow interns and people learning how to do jobs to work on your project. Instead, there should be a clear expectation that anyone who isn't fully proficient in the job skills needed will be fully supervised throughout the project.

If there is anything that is done in a substandard manner, whether by an unskilled or skilled laborer, the construction company should correct the issue immediately. There is no excuse for a client to have substandard work on a project they paid good money to have done.

The terms of the contract should spell out how issues with workmanship are handled. Reputable contractors will quickly address complaints of this nature. They want to protect their reputation. If they don't take care of it, you might opt to pursue legal action against the company to try to get the problem fixed or to recover the money you are out of.

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