Few Arizona companies are able to escape disputes with customers, vendors or others. When those disputes are not negotiated to the satisfaction of the supposedly wronged parties, business litigation could be the result. It can be unnerving to be served with a lawsuit, but it is important not to act rashly.
Instead, company executives and/or owners should take steps back and gather their thoughts. Once a lawsuit is filed, it is no longer appropriate to contact the other party directly in an attempt to resolve the matter. Time would be better spent engaging the services of an attorney from the area where the lawsuit is filed, since there are often state laws that will guide the legal process.
Once that is done, all of the information relevant to the case should be gathered. If there are any employees with firsthand knowledge of the allegations in the complaint, their statements should be taken, then compiling all of the information with a narrative would be helpful as a starting point for counsel. A response to the complaint will need to be filed within a certain amount of time, so it is important that these tasks be completed as soon as possible.
There are additional deadlines and filing requirements in Arizona civil courts to which parties must adhere. Attempting to handle business litigation alone could cost a company more than just attorneys' fees. In many cases, it is not necessary to go to court in order to resolve a dispute, but before any efforts at settlement can be entertained, all legal requirements need to be met.
Source: Forbes, "Was Your Business Threatened With A Lawsuit? Six Next Steps To Consider", May 19, 2016